All order changes and cancellation requests need to be made in writing within 24 hours from original date of purchase. If you would like to request a cancellation, please email us at orders@metroscreenworks.com with “CHANGE” or “CANCEL” in the subject line and we will verify whether we can accommodate the request. Please keep in mind that order changes and cancellations are not guaranteed and may be refused if the order has been shipped, is packed and ready to ship, or if production has begun. If the product has been shipped and it is a stock item, it is subject to our Return Policy below.
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